What you need to know before you visit Xcaret
Located in Mexico’s popular Riviera Maya, Xcaret is an eco-archaeological park with over 50 attractions. Visitors come to Xcaret to snorkel with fish, explore underground rivers and caves, learn about Mayan culture, see wildlife and enjoy its tropical surroundings.
It has a lot of similarities to nearby Xel-Ha Park.
This family friendly adventure park is situated 60 km south of Cancun International Airport, 6 km from Playa del Carmen and 57 km north of Tulum. It takes about an hour to drive to Xcaret from Cancun, Mexico.
We have visited the Riviera Maya several times before, but this was the first time we visited its amusement parks. After researching each one, and reading the recommended ages (our youngest is 4 years old), we decided to visit Xel-Ha and Xcaret on our most recent trip to Mexico.
Visit Xcaret Park and Save 15% by booking here.
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This post was originally published in 2018 and updated September 2024. This is why our boys look younger in the photos.
Should you visit Xcaret? Is it worth it?
In our opinion, the answer is yes. However, you’ll want to be prepared before you go.
We learned a lot during our first visit to the park. The big realization was that we were not fully prepared for our visit. The purpose of this post is to share our firsthand experience with you so you don’t make some of the mistakes/assumptions that we did.
Below are a few things we learned while visiting Xcaret.
Xcaret park is really big
Xcaret is over 200 acres (81 hectares)! You’re unlikely to explore the entire park in one visit, especially with young children. It’s just too big to do it properly in one day.
We suggest you take a look at the map and plan your activities in order of location.
A good way to organize your day would be to group your activities by sections, like South, North, East and West. Or, by water activities versus land activities. For example, you would do land activities in the morning and evening, and water activities mid-day so you avoid changing clothes multiple times a day.
If you’re traveling with young kids, we suggest you bring a stroller or rent one at the park.
They have single (299 pesos) and double strollers (399 pesos) available to rent. It’s a big park, so this is money well spent. Our boys were 6 and 4 years old during our visit and they complained that we were walking too much.
Keep in mind, it’s quite hot during the day. Bring hats and reef safe sunscreen.
Xcaret is very family friendly
If you’re traveling with kids 4 years old or under, admission to the park is free. Children between the ages 5 to 12 years old will get a discounted rate on admission.
It’s a good idea to bring or rent a stroller if you have younger children. Most of the park is flat and there are stroller friendly paths to most exhibits.
Kid friendly activities include: viewing jaguars, turtles of all sizes, sharks, manatees and coral reef aquarium. Children’s World, one of the newest attractions at Xcaret, has water slides, hanging bridges, cenotes, a parakeet habitat and a playground. There’s also a butterfly pavilion and wild bird aviary inside Xcaret.
Information about Xcaret activities can be found here.
Xcaret is NOT all-inclusive
Xcaret is NOT all-inclusive. If you are staying at an all-inclusive resort in the Riviera Maya, this may feel like a surprise. Some of the other adventure parks in the area are all inclusive, so this can be confusing.
You will need to bring cash and a credit card with you. There are extra charges for day lockers, strollers, snorkel equipment, towels, food and beverages.
Related – Everything you need to know about Xel-Ha Park
Should you watch Xcaret Mexico Espectacular?
We made the mistake of not properly planning our time inside the park. We arrived early, around 9:30 AM. On the surface, this seemed like the right idea. However, if you want to attend the evening shows, we learned that an early arrival time is not ideal.
Our boys were pretty tired and cranky by 6:00 PM. There was no way they would survive the Xcaret México Espectacular evening show.
Because of this, we did not get to see the big show. This was unfortunate because we’ve heard it’s the highlight of Xcaret. We did see some of the actors in costume before the show began. It looks like quite the spectacle.
Travel tip – Plan your visit to include the evening show. If you have young kids, it might be wise to arrive at the park late morning or mid-day.
We did watch the evening horse show.
This Mexican cowboy show is quite entertaining and worth watching. If you haven’t had dinner yet, consider eating at La Cocina (located near the park entrance) because it’s right beside the horse show. The restaurant has some of the best seats to watch the show.
The horse show finishes before the Xcaret Mexico Espectacular evening show.
Should you spend time at Xcaret Beach?
If your hotel or resort does not have a nice beach, you may want to save some beach time for Xcaret. It’s beautiful stretch of beach with safe and calm water, which is ideal for young children who cannot swim. The water is warm and crystal clear (see photo above), and the sand is silky smooth. And there are plenty of chairs and loungers available.
To keep the cove water clear, and the fish safe, you’ll want to bring special sunscreen with you. Xcaret asks that guests only use biodegradable sunscreen, because normal sunscreens contain oils that pollute the water and cause illnesses to the marine life. The park strives to protect the environment and they ask visitors to do the same.
If you don’t have biodegradable sunscreen with you, you can purchase a bottle inside the park.
Otherwise, it’s a good idea to purchase before you leave home. You can order it on Amazon here.
Related – Review of our stay at the Grand at Moon Palace Cancun
Should you buy the Xcaret Plus Package?
Because Xcaret is NOT all-inclusive, you may find that the expenses start to add up. If you plan to eat while inside Xcaret, we suggest you purchase the Xcaret Plus package. Full details here.
The difference in price, from the basic admission, is an increase of $35.00 CAD per adult ($17.00 CAD for kids). The Xcaret Plus package gives you the following:
- Access to Area Plus facilities including restrooms, dressing rooms and showers
- Use of snorkeling equipment, life jackets and inner tubes
- Safety bag service during the river journey
- 1 Buffet lunch including 1 beer and unlimited beverages (soft drinks, flavored waters and coffee). There are 5 restaurants to choose from. The buffet costs $29 USD per adult, so if you plan to eat at the buffet, the price of the Plus Package will cover this cost.
Xcaret has optional activities for additional cost. Here’s the list
Build your own package and choose 2, 3 or 4 of the best Tours in Cancun and Riviera Maya.
Book online and save up to 25% at Xcaret
Swimming in Xcaret’s underground caves
There are lots of things to do at Xcaret. Too many, actually (see the list of activities here). So, you have decisions to make.
One activity you can’t miss is swimming and snorkeling through the park’s network of underground rivers and caves. These sacred rivers and caves are unique to the Riviera Maya.
We underestimated the length and darkness of the caves, but you can exit at several stops along the way if you find it too long. Our 4 year old was a little scared of the darkness, and my father and mother (the kids grandparents, age 70 and 75 years old) found some sections to be too long.
Make sure you get a pair of fins. They make swimming through the caves so much easier.
If you purchase the Xcaret Plus package, you’ll want to find the dedicated Area Plus facilities to store your belongings. If you purchased basic admission, you’ll want to find day lockers to rent.
Last minute personal items, like shoes, hats, towels and wallets, are stored in a locked bag and transported to a station at the end of the river. You keep the key with you and pick up your belongings at the designated station. This is a nice service but it can be a little confusing.
When in doubt, ask questions.
What to pack for a day trip to Xcaret?
Here’s what we recommend you bring with you:
- Bottled water
- Biodegradable Sunscreen
- Snorkel gear
- Waterproof Camera (we use this one)
- Stroller (if you have kids)
- Towel
- Wrap for over your bathing suit
- Extra change of clothes
- Hat
- Sweater (it gets chilly in the evening)
- Small snacks for kids
- Comfy shoes AND a pair of flip flops (you will do a lot of walking)
- Cash and credit card
Travel tip – write your name and phone number on your kid’s wrist band (guests receive a wrist band upon entrance). That way, if your child gets lost, they can show an employee the phone number to call.
Also, it’s wise to explain to your kids what to do should they get lost. Create a plan and communicate it to them. Have them repeat the plan back to you.
Related – Should you bring a car seat when you travel with kids?
Above – a baby manatee swims with its mom at the manatee exhibit.
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Bring snacks and water with you
The park does not allow outside food, however, it’s a good idea to bring some bars and snacks for your kids. Our boys are always hungry, so they’re constantly snacking.
Our youngest boy is allergic to dairy and eggs, so we don’t know what food will be available for him. The park says it’s okay to bring baby food and milk/formula if you’re traveling with an infant.
Xcaret Park Hours of Operation
Xcaret Park is open 365 days a year from 8:30 AM to 9:30 PM. Regardless of when you plan to visit the Riviera Maya, you’ll be able to visit Xcaret.
According to the park website, the best days to visit are Saturday and Sunday because most hotel packages arrive and depart on those days.
If you’re traveling with young kids, and you want to watch the evening shows (it ends at 9:30 PM), we suggest you arrive a little later in the day.
Have breakfast at your resort first. Then plan to arrive around noon and stay for the evening shows.
Xcaret Prices and How to get Xcaret Tickets
You can save 15% by booking online. There are different packages that include transportation, all inclusive food and options for additional activities like the Stingray Encounter and Swim with Dolphins.
The Xcaret Basic admission is approx. $120 USD, while Xcaret Plus is approx. $150 USD.
You can purchase Xcaret tickets at most of the resorts in the Riviera Maya. If you stay at the Xcaret Hotel admission is included.
Xcaret Ticket Price for Children
The admission is free for children under the age of 4.
Children ages 5 to 11 get a discounted rate from the adult ticket price. ID is required in both cases.
Accessing your Xcaret tickets after online purchase
When you purchase Xcaret tickets online you will receive a coupon. This means your purchase was completed. This coupon must be printed and presented at the park’s ticket booths, with the signed credit card used for the payment and an official ID. Then, you will receive your access bracelets.
Expect long lines to get your tickets at the Xcaret entrance. Because there are so many vendors, tour operators and hotels selling tickets to guests, it can be a long process.
Get up to a 25% discount on activities and tours in Cancun and Riviera Maya.
How do you get to Xcaret Park?
Getting to Xcaret is easy. If you purchase a package, transportation is often included.
Or, you can get a private transfer from your hotel or resort (that’s what we did).
The private transfer will pick you up at your hotel and drive you directly to the park entrance. It will also bring you back to your hotel at a time of your choosing.
We used Cheap Transfer Cancun. The vans are new and they offer the proper car seat for our 4 year old. We would recommend them. Prices vary depending on distance and number of people. More info here.
We actually used this company multiple times on our vacation to the Riviera Maya.
We stayed at the Iberostar Del Mar and the trip to Xcaret was about 45 minutes.
Staying at Hotel Xcaret
Another option is to stay at the all-inclusive Hotel Xcaret, which is connected to the park.
This is by far the most convenient resort for Xcaret. The benefit to staying here is that admission to Xcaret parks and/or tours is included in the hotel price.
Read this hotel review to learn more about Hotel Xcaret. Hotel Xcaret is a 5 star property so you’ll want to compare prices to find the best deal.
Compare prices for Hotel Xcaret Here.
Read more posts about travel to Mexico:
- Una Vez Más! Our Vow Renewal in Mexico
- Should you add Sayulita to your travel short list?
- Then and Now. Our return to the Riviera Maya
- Coati Invasion in the Riviera Maya
Have you been to Xcaret Mexico?
What did you think of the park? Like or Dislike?
Share your experience and travel tips in the comments section below.
Flyingkids says
Never heard of the Xcaret park. It’s such a fantastic place! A great place for the whole family to enjoy.
Joanna says
This Xcaret park seems incredible. I will put it as the next destination of my vacation. Thank you for the tips!
Linda Wright says
The Xcaret beach appear me that has a endless beautiful. A few years ago i stayed at the Occidental Xcaret beach and several times walked into along the shore. It ios mostly rough ironstone with a few small patches of beach here and there.
Jon Harrison says
Xcaret park is so interesting places, I never heard about this before. After reading this post I collect some information about this park and I like some interesting area. Kids can enjoy this place and also adults. Great featuring and wonderful place.
Ana Marrufo says
We visited XCaret a few weeks ago. To say that it’s beautiful doesn’t do it justice! The staff is friendly and knowledgeable. Every question was greeted with a smile and useful answer with suggestions. The food is scrumptious and authentic. Please taste the molé and flan. You won’t regret it! The activities are unique and fun for all ages. Never a dull moment everywhere you go. The evening show, Spectacular Mexico, is a definite must-see! You will learn everything about the Mayan history and Mexico’s culture from it’s early beginnings that encompasses every state in the country. It will make you laugh. It will make you cry. It will make you love Mexico’s culture. It really takes 2 days to enjoy and experience everything. Wear comfortable shoes and swimwear underneath light clothes. You will WANT to get wet and jump into every watering hole. Just delightful!
Laura G. says
We just booked our trip and are staying at the Occidental at Xcaret which is right next door to the park. My question is, can you enter and exit the park throughout the day or is it as soon as you leave you are done?
My husband and I will want to do a lot of things, but could also see us wanting to pop back to the resort next door for meals, shower, etc. but then go back for dinner show at Xcaret. Is this feasible?
Lupita Ceja says
We just got back 2 days ago from our family trip in the Riviera Maya. Xcaret park is amazing and yes you definitely need 2 days to cover all the park, we were able to go in and out as we pleased to any of the parks along with transportation but we stayed at Hotel Xcaret México (best decision it’s beautiful) which includes all the parks even Chichenitza one of the seven wonders of the world.
Jackie says
Yes, you can come and go as often as you wish.
We always get a two day pass and eat our meals and rest at the hotel or pool!
Lynn E Ruiter says
Occidental has packages that give you a Jr suite and unlimited access to Xcaret. We are planning to go from Canada in March, 2022.
DeAnna Janssen says
I have also booked the unlimited access to Xcaret through Occidental. Does this just include the in and out, or is the snorkel gear, river life vest, meal, included?
How long a walk is it into and out of the park to Occidental?
Syd says
Followed your post. Got good tips. We are here now. We are staying at Hotel Xcaret. NOT Occidental. The hotel resort itself is only 1yr old. This place is is amazing. I booked this because i never heard of an ALL inclusive that included ALL PARKS and Tours. This included buffet food at the parks. The hotel is built into the environment and ecologically responsible. This was one our 1st all inclusives and i dont think anything will come close to this in awhile.
This place is incredible. If you can stay in Hotel Xcaret its worth every penny. You may need at least 5 days to see this area.
Traveling Canucks says
Great to hear! Thanks for your comment, Syd.
Jen says
Our upcoming trip is Friday 6/21/2019 to 6/30/2019, can’t wait! We are staying at Hotel Xcaret. Your post is good, but I am wondering when you traveled? I booked all inclusive at We are staying at Hotel Xcaret. Including 6 excursions. Just making sure this is true, that it is ALL inclusive?
Traveling Canucks says
You’d have to check with your hotel. The theme park is different from the hotel.
Gary Travers says
Expensive to get in.Way too much walking,no trains,shuttles,nothing.You have to pay for lockers,ect of you plan on doing the wet attractions,then change back ect,alot of fussing.I didn’t feel there really was alot to see and do at the park for the money, and seemed like if you did it was additional money.The evening show was spectacular,very well done and the only thing I felt worth the money.I would not go back.
CINDY CULPEPPER says
We loved it…. it’s been about 5 years since we’ve been there. The Mexican show at the end is WONDERFUL! The moat with the BIG CATS was really cool… and the TURTLE SANCTUARY was AMAZING!!! I highly recommend going here. There’s a lot of walking, but it’s absolutely beautiful!!! Great job Canucks for your review!!!
Nicole says
Thank you Cindy!
Machelle Pinson says
Went to one of the excursion and bought photos ,they give you a web site to go to along with a code to enter. I have been trying for 3 & 1/2 weeks to get get photos . I emailed several times with no response and tried calling and got no answer. They only hold your photos for a month, so we are gonna be out 80.00. I do not recommend getting any photos
Nicole says
Oh no! I’m sorry to hear that Machelle.
We find that reaching out on social media is often a good way to get a response. I’d try twitter and facebook.
Serge says
Is it possible to get there with your own water? The website says it is prohibited. But do they really check all your bags?
Nicole says
We brought in a few snacks and water. Our youngest has allergies, so we always travel with snacks for him. They didn’t check our bags.
Alice says
I was just there, for my first time, since moving to Playa del Carmen, over four years ago. LOVED IT!!! (I am a resident of Quintan Roo so I was able to purchase a one year pass-card for free admission to Xcaret for a year, as many times as desired. I will certainly be using it a LOT.
I brought a 1 liter bottle of water only half full to refill at the free water-refill stations throughout the park. That was suggested to me, the day before when I confirmed my ticket with official park office. She also advised taking only a small towel for drying off.
My friend, a Canuck, and a resident of QR, too, brought a giant beach towel and it really added a lot of weight to her back pack.. We are old broads and there is a lot of walking especially making ones way over to the beach area.
Jennifer V. says
Have visited park twice and will go again. The evening show is the best I’ve ever seen – so colorful!
Michelle says
Thanks for the information, it really helps us plan. Wondering what time the show starts (sorry you missed it). Is there plenty of seating or do you have to get there early? Do you have to bring your own water or can you get it there? Thanks!
Nicole says
The horse show is at 6, and the evening show is at 7. When we were watching the horse show, we did see a lot of people walking to get seats for the evening show. I think they will always have room, but if you want the prime seats then it’s best you go a bit early.
We did bring a bottle of our own water into the park. They didn’t ask to check our bags.
Denise says
Thank you for the tips and the suggestions. We are heading there in November. Very excited to experience this. But will definitely take your tips under consideration when packing and heading to the park.
Thank you again,
Denise
Barb says
Which excursions or shows do you need to get reservations for ( before you go)?
Diane says
Thanks for all your tips/ suggestions – we have purchased our tickets for a day at Xcaret during our January stay and are very much looking forward to the entire experience. (looks like the Mexican version of Disneyland). I understand they are very specific about the sunscreen – biodegradable for sure but is there a specific as to the SPF? Thanks in advance from Kingston, Ontario.
aubrey says
can you bring empty water bottles that can be filled in the park?
nicole says
Yes. We did.
David says
Hey TravelingCanucks! Just wanted to say thanks for the information. We don’t have kids, but aside from that, what you wrote was pretty helpful. We’re on our way now. Yay! 😉
Traveling Canucks says
Great! I’m glad you found the post helpful.
Candy says
Hi traveling canucks! Just wandering can my 2 year old son can come with us to swim to the river and caves? Is there an age limit who can swim? Thanks.
Traveling Canucks says
I’m not sure about the age limit. Some of the caves are long and dark. Our youngest (4 years old at the time) did not like them. He found them to be scary.
Anh says
Thank you Cam and Nicole for the detailed review! I’m so glad I made it to the horse show because you had mentioned it!
I stayed at Hotel Xcaret Mexico. At first, I thought it was pricey, but the price includes free access to all parks and tours so I realized it was a great deal! I loved it so much that I wrote a review here: https://luxuryunderbudget.com/travel/xcaret-hotel-review-playa-del-carmen/
If you come back again I highly recommend it! It’s so close to the park and you can take a boat to Xcaret too!
Joe says
Hi Traveling Canucks,
Thanks for the helpful blog post!
Our 4 year old will get free admission, but how much will they charge for his lunch??
(we will get Xcaret plus with lunch included)
Thanks!
Traveling Canucks says
My assumption is that if you get lunch included, so will your child. But you’d need to confirm with Xcaret.